Shipping Policy

At MANUFACTURAS CLIMA SAU, we’re committed to delivering your umbrellas quickly, safely, and efficiently—rain or shine.

1. Shipping Locations

We currently ship to:

  • Spain (Domestic)

  • European Union countries

  • International destinations (North America, Asia, etc.)

If your country is not available at checkout, please contact us at MireiaGispertSegura@outlook.com, and we’ll do our best to assist you.

2. Processing Time

  • Orders are processed within 1–3 business days (Monday–Friday).

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive a confirmation email with tracking information once your order has shipped.

3. Estimated Delivery Times

Location Estimated Delivery Time
Spain 2–4 business days
EU Countries 4–7 business days
International 7–14 business days

Please note that delivery times may vary due to customs, weather conditions, or high-volume seasons.

4. Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight/size of your order.

Free shipping may be available for orders over a certain amount (if applicable). Check our homepage or promotions for details.

5. Customs & Import Duties (International Orders)

For orders outside the EU:

  • Customers are responsible for any customs duties, taxes, or import fees that may apply.

  • These charges are not included in the product or shipping costs.

6. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.
You can use this to monitor your delivery status online.

7. Delivery Issues

If your order is delayed, lost, or arrives damaged:

  • Please contact us within 7 days of the expected delivery date.

  • Send an email to MireiaGispertSegura@outlook.com with your order number and any relevant details.

  • We’ll work with you to resolve the issue promptly.

8. Questions?

We’re here to help!
If you have any questions about shipping, delivery times, or order status, please contact us:

📧 Email: MireiaGispertSegura@outlook.com
📞 Phone: +34 332 877 3623
📍 Address: C/DOS DE MAYO, 189-195, 08013 Barcelona, Spain